1. Information We Collect To provide our services, we may collect the following information: Business Information Business name Business address GST/VAT/TIN details Business email address Business phone number Business logo User Information Name Email address Mobile number Username Encrypted password Customer & Supplier Information Name Contact number Email address Address Tax identification details (if applicable) Billing & Transaction Information Invoices Quotations Sales and purchase records Payment history Outstanding balances Expense records Financial reports Product & Inventory Information Product details Barcode/SKU Pricing Tax rates Inventory quantities Technical Information IP address Browser type Device information Operating system Login date and time Cookies and session information (where applicable) 2. How We Use Your Information We use your information to: Create and manage invoices and quotations. Maintain customer and supplier records. Manage inventory and stock. Process billing and payment records. Generate business reports. Provide customer support. Improve software functionality and performance. Send important service updates and security notifications. Prevent fraud, unauthorized access, and misuse of the platform. 3. Data Security VIROLOX TRADING AND MARKETING PVT LTD implements appropriate technical and organizational measures to protect your information, including: Secure data transmission (SSL/TLS where applicable) Password encryption Access controls Secure database management Regular software updates Data backup procedures While we strive to protect your information, no internet-based system can guarantee absolute security. 4. Data Storage Your data is securely stored on our servers or on infrastructure chosen by your organization, depending on your subscription or deployment model. You are responsible for keeping your account credentials secure and confidential. 5. Information Sharing We do not sell, rent, or trade your personal or business information. Information may only be disclosed: To comply with applicable laws or legal processes. To protect our legal rights or the security of our services. To trusted third-party service providers who assist in operating the platform under strict confidentiality obligations. 6. Cookies Virolox Billing Solution may use cookies or similar technologies to: Maintain user sessions. Remember preferences. Improve application performance. Enhance user experience. Analyze system usage. You may disable cookies through your browser settings, although some features may not function properly. 7. Third-Party Services Our software may integrate with third-party services, including but not limited to: Payment gateways SMS gateways WhatsApp messaging services Email delivery providers Cloud storage providers Accounting integrations These third-party services are governed by their own privacy policies. 8. Data Retention We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data, subject to applicable legal and regulatory record-keeping requirements. 9. Your Rights Depending on applicable laws, you may have the right to: Access your personal information. Correct inaccurate information. Request deletion of your information where permitted. Export your business data. Close your account. Withdraw consent where processing is based on consent. 10. Children's Privacy Virolox Billing Solution is intended for businesses and professionals. It is not designed for individuals under the age of 18, and we do not knowingly collect information from minors. 11. Changes to This Privacy Policy VIROLOX TRADING AND MARKETING PVT LTD reserves the right to modify this Privacy Policy at any time. Updates will be published within the application or on our official website. Continued use of the software after changes constitutes acceptance of the updated policy. 12. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: VIROLOX TRADING AND MARKETING PVT LTD Product: Virolox Billing Solution Email: support@virolox.com Website: https://virolox.com